Cyber Incident Response Service

Victim of a cyber attack?

We're here to help. Our team of cyber incident response experts is always ready to help your organization fight back against hackers. Whether it's a hack followed by a ransomware demand, a malware infection or a data leak, we're your cyber incident response team ready to restore your system.

Cyber Incident Management - 24/7 Service

Our security experts have the experience and expertise to deal with any incident.

  • Containment of the incident to prevent its spread
  • Possible negotiation with hackers
  • In-depth investigation and reconstruction of the attack
  • Incident eradication
  • Incident recovery
  • Forensic analysis and collection of evidence when required
  • Detailed incident report
  • Implementation of StreamShield solution to monitor network for three months following the attack

StreamSwat: Incident Response Retainer

When disaster strikes, it's best to be prepared.

An Incident Response Retainer (IRR) contract offers organizations peace of mind, with expert support before and after a cybersecurity incident. With such a contract, organizations can prepare for cyber threats and react quickly in the event of data exfiltration or attack by hackers.

With our StreamSwat Incident Response Retainer, you benefit from the following advantages:

  • 24/7 priority access to incident response experts.
  • Reduced recovery times thanks to pre-established communication channels and pre-defined intervention plans.
  • The ability to better manage costs thanks to preferential pricing and predictable budgets.
  • Eliminate technology integration and implementation requirements.
  • The ability to mitigate risks further down the line by following cybersecurity best practices.

You can count on StreamScan

Incident handling

by StreamScan within 30 minutes, with on-site intervention possible within 4 hours.

A team of experts,

competent and bilingual, for rapid, comprehensive intervention.

Rapid installation

of state-of-the-art CDS technology for complete visibility and in-depth network analysis.

Border Streamscan

What our customers say

StreamScan Textimonials
  • “After we got hacked, we needed upgraded cybersecurity and found StreamScan. They’ve been monitoring our network ever since - detecting over 23k security events monthly and intervening on 10%+ of those cases. The result has been zero incidents since we started with StreamScan.”

    Pierre Forest, IT Director


    Artopex

  • “StreamScan helped us get ready with our CMMC certification. Their team members are professionals and always here to help. The knowledge that StreamScan brings covers all aspects of cybersecurity a company needs. Their valuable recommendations allowed us to have a more robust and holistic security posture, as well as determine the milestones one can face in protecting the environment from cyber risks. The services offered and the StreamScan resources are truly an extension of your team and utilize their knowledge to assist you with your cyber-hygiene to be ready to face the challenges of tomorrow.”

    Jonathan Bieber, IT Director


    Maya HTT

  • "StreamScan are the Cyber Security Pros. Their expertise, service, and responsiveness are helping us keep our network secure."

    Christian Raymond, IT Manager


    Opal-RT

  • "We were experiencing severe degradation of network performance, so much so, it was preventing employees from working. We suspected a cyber-attack and reached out to StreamScan. Within two hours their incident response team was on site. They discovered we weren’t under attack but instead had patch problems on a device in the network. Their help got us back up and running in minimum time."

    Benoit Renaud, Head of Cybersecurity


    Gsoft

  • “As an MDR client of StreamScan, we have also chosen to adopt their EDR solution, a decision motivated by its seamless integration with their network monitoring service and intrusion detection technology (CDS). Entrusting the management of our network and Endpoint surveillance to the same bilingual and local team presents a significant advantage in centralizing our monitoring efforts. This not only offers financial benefits but also enhances our protection efficiency. It provides them with a 360-degree view of our network and Endpoints. Moreover, the efficiency of their EDR solution is remarkable. What distinguishes this team, particularly, is their rapid responsiveness, professionalism, and profound expertise in the field of cybersecurity. Their commitment to safeguarding our infrastructure is undeniable, and we are extremely satisfied with our ongoing collaboration.”

    Eric Lambert, Manager of IT infrastructure and procurement


    GMP Energy

  • “We are delighted to share our positive experience with StreamScan, with whom we have been a customer for two years, utilising their MDR and CDS solutions. The team stands out for its unfailing availability and proven efficiency. Their regular checkpoints enable us to remain proactive in the face of emerging threats, while their ability to filter out false positives saves us valuable time to focus on real security challenges. StreamScan also provides us with expert guidance in the field of cybersecurity, providing us with relevant strategic recommendations and an in-depth understanding of current security issues.”

    Jérémy Merlin, Team Lead, IT Department


    LeddarTech

  • “Having worked closely with the StreamScan team over the past year to put in place the requirements for CMMC certification, I can attest to the professionalism, expertise and service excellence that StreamScan provides to its customers. The StreamScan team stands out for its comprehensive service offering, from technical advice with its MDR to expertise in the event of a cyber-attack, and tools such as CDS and EDR. StreamScan is committed to protecting its customers from ever-changing cyber threats.

    I highly recommend StreamScan to any organization looking for reliable and innovative cybersecurity solutions. Their technical expertise, commitment to excellence and exceptional customer service make them a trusted partner for protecting the most valuable digital assets.”

    Ghislain Gamache, IT Manager


    ATLAS AERONAUTIK

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